3.12 Delays
The Company shall be entitled to reimbursement of its reasonabledirect loss and/or expense by the Customer for any delay to installation caused by the Customer, its servants or agents, or from matters within the Customer’s control.

3.13 Continuity of Work
All Company estimates, unless otherwise stated will be based on continuity of installation. The Company shall be entitled to reimbursement of its reasonable direct loss and/or loss expense should disruption caused by matters outside the Company’s control affect the programme.

3.14 Roof Lights
Whilst replacing glass roof lights, the Company will not accept responsibility for damage or disturbance to the roof arising from the use of equipment required to execute the contract. The Customer is advised to effect suitable insurance cover. The Company’s liability is further limited in accordance with Clause 2.10 of these Terms and Conditions of trading.

4.0 Emergency Boarding-Up
No responsibility or liability will be accepted for any additional damage to property that may be unavoidable whilst erecting any temporary boarding-up of premises that may be required, and which will be charged to the Customer for such work. Every effort will be made to avoid such damage when erecting temporary boarding and such measures undertaken by the Company will not create any liability to the Company in respect of the security of the premises, which will be the sole responsibility and liability of the Customer for adequate security measures.

5.0 General Conditions applicable to all Contracts

5.1 Glass Sizes
All glass will be subject to minimum area charges at the Company’s option. All glass will be measured and charged for in accordance withthe principles of the Standard Method of Measurement. Ovals, circles or
irregular shapes will be charged as the rectangular/square area from which they are cut. All cut glass will be supplied to a dimensional accuracy of plus or minus 1mm per linear metre or part thereof. The tolerance for any processing work such as width of bevel, shall be plus or minus 2mm regardless of the width of bevel specified.

5.2 Templates
The Estimate does not provide for making templates for shaped or curved glass, unless specifically stated therein.

5.3 Safety Glass/Glazing
On acceptance of the estimate the Customer warrants that the use of glass will conform to current British Safety Standards Approved Code of Practice & Legislation. Copies are available for inspection upon request. All quality standards shall be those specified by the manufacturers.

5.4 Special Equipment
The Company’s estimate is based on the Customer providing the use of scaffolding, hoists, boat swings, safe dry storage facilities and that 110v power will be available free of charge, unless otherwise specified.

5.5 Customers’ own glass
The Company shall not be liable for breakages which occur during reglazing operations; in the event of accidental damage a replacement cost will be submitted to the Customer.

5.6 Working Hours
All estimated work will be conducted during normal working hours unless otherwise stated and assumes continuous work (see 3.12). Out of hours working will be subject to premium surcharge.

5.7 Steelwork
Estimates do not include for the supply, fix or drilling of steelwork unless stated.

5.8 Mastic
Exterior pointing to frames is in gun grade mastic.

5.9 Curved Glass
The Company advise that due to manufacturing tolerances glass bendsmust be beaded on all four sides. Curved glass normally requires more tolerance in glazing and the amount required will vary depending on the size and type of curve, therefore the Company does not recommend that bent/curved glass be pressure glazed. As with heat-processed glass, there will be an element of visual distortion and which increases when the bending process is carried out and is more noticeable on larger panels and on certain types of glass. This level of distortion is within normal commercial usage.
Laminated glass bends are produced by the cast in place method, using special resins to produce the inter-layer and have a 6mm wide clear tape between the glass layers on all four sides. This is usually glazed-in when using beaded applications, although the joint line between interlayer and clear tape may be discernible when closely viewed if silicone
butt joints are used.